FAQ

How long does shipping take?

Each SentiMap print is custom-made just for you, which means we take the time to perfect every detail before it ships. Our current production and shipping times are:

  • Production Time: 2-4 business days
  • Shipping Time: 3-5 business days
  • Total Estimated Delivery Time: 5-7 business days

Can I customize my text?

Absolutely! Depending on the custom map print you choose, you can customize multiple different text layouts, map themes and other graphic elements to make your map unique to you.

Do you offer returns?

At SentiMap, every piece we create is designed to capture your most meaningful places and memories. Our prints are custom-made just for you and we believe so highly in the quality of our products, that we’re unable to accept returns or offer refunds unless there’s an issue with your order. However, if something isn’t right, we’re here to make it right. To learn more, check out our full Refund Policy.

How do I track my order?

As soon as your order ships, you’ll receive a confirmation email with a tracking link. If you don’t see it, check your spam folder or reach out to us at sentimap.store@gmail.com—we’re happy to help!

Do you ship internationally?

At the moment we currently do not ship internationally. We are actively searching for providers and a means to make international shipping a reality very soon!